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Enterprise solution for aftermarket service and system-wide health management
TEAMS-RDS provides intelligent maintenance and improved operations across the entire service organization
TEAMS Remote Diagnostic Server (RDS) can be used for remote health management and telemaintenance in enterprise applications such as maintaining a fleet of vehicles, or in support of an aftermarket service contract. Running across the world or across the room, over the internet or a local intranet, TEAMS-RDS collects diagnostic information gathered from the equipment, performs diagnostics, serves the intelligent (dynamic) procedure, and manages the health of the system. The RDS solution scales-up to hundreds, even thousands of clients and it scales-down to run embedded on a PC controller, stand-alone laptop, or tablet PC.
RDS users can upload sensor/test data over the Internet, have it automatically processed through the intelligent model based reasoner and see the resulting diagnostics on a web page in a matter of seconds. They can launch intelligent, dynamic procedures to isolate faults, perform maintenance, and verify the operational integrity of the system.
QSI's RDS is used for remote diagnosis, remote health monitoring and as a command center console. Users can monitor and diagnose one or many of the distributed systems. They can perform interactive diagnosis with a TEAMATE agent and can invoke stored procedures within TEAMS-KB to generate comprehensive, global system health reports and analyses of all the different systems.
All the diagnostic results, test outcomes, and procedure steps taken during the maintenance are logged in RDS for later analysis or display during future maintenance activities. This dynamic procedure can be optimized for cost and time and it will account for any resource constraints (e.g., availability of test equipment) either listed in a stored site profile or input by the technician. All these automatic capabilities are based on TEAMS model of the system, thus eliminating the need for the group of experts in the "back room" required by some current remote diagnostic/monitoring systems.
More InfoPresentations given by Qualtech engineers at technical conferences.
Remote Diagnosis Server Architecture IEEE Autotest Conference (Best Paper in Health Management Track)
Remote Diagnosis of the International Space Station Utilizing Telemetry Data SPIE Aerosense Conference
A Model-based Health Monitoring and Diagnostic System for the UH-60 Helicopter AHS International 57th Annual Forum and Technology Display
Remote Diagnosis Server 19th Digital Avionics Conference,(IEEE AIAA) (Best Paper in Session)
The RDS solution puts the software on the server computer so users can access all the services over the network using a standard web browser. This eliminates the need for distributing updated technical procedures and manuals to end-users. Changes made in server are instantly accessible to all customers worldwide.
The RDS architecture incorporates the QSI TEAMS™ software tool suite (TEAMS RT™, TEAMATE™, TEAMS KB™) for real-time monitoring/diagnosis, interactive diagnosis (driving IETM [Interactive Electronic Technical Manuals] ), and diagnostic/maintenance data management, logging and trending.
This advanced diagnostics approach uses cause-effect failure models of the system to perform comprehensive diagnostics right "out of the box" eliminating the need for expensive, data intensive, incomplete machine learning approaches required by some current case-based and neural network diagnostics systems.
The RDS package can be integrated with the customer's supply chain systems, logistics databases, and computerized maintenance management (CMMS) for a comprehensive, seamless capability.
