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User Groups in TEAMS-RDS allows selective access of systems to users as part of Model entitlement. Model entitlement restricts users to troubleshoot only systems that they are entitled to, based on the group that the user belongs to, and the group that the system is assigned to. A use

Users with role ‘SystemAdmin’ (admin) can enable the extracted models license via Synchronization Options -> Model Update Configuration. There a soft and hard expiration date can be configured. Upon subsequent model sync’s in TEAMATE, the license is downloaded and

Different Development and Production versions of TEAMS-RDS allow different number of concurrent sessions. Each Guided Troubleshooting or Telediagnosis connection counts as one session. The restrictions are enforced by the licensing module based on the product key as the software for a