There are two scenarios in which TEAMS-RDS may send a Pack-N-Go job to remote technician. The first is the ability for any “Remote Technician” user to take their current session off-line. The second scenario involves a “Call Center Agent” user passing on the
Before starting your TEAMS-RT client application, the model must be mapped to a system instance in TEAMS-RDS. Follow the steps below to setup the instance in TEAMS-RDS: Export the model from TEAMS-Designer to TEAMS-RDS. Log in using a “Supervisor” user. Go to Create/Dele
The TEAMS-RDS TEAMS-RT Software Development Kit (SDK) allows users to build applications that can connect to the TEAMS-RT server component running as part of a TEAMS-RDS server. As long as the client application has access to the TEAMS-RDS server, it may reside on a system any where
