How do I transfer a license from one computer to another?

Before transferring a license from one computer to another, you must de-activate the license on the current computer. Please note that license deactivation is ONLY supported for node-locked licenses that were originally activated over the internet, and for software version 12.1.3 and later.

Follow the procedure below to de-activate TEAMS-Designer and TEAMATE, Each de-activation will free up one license which will be available to you or other users.

1. Open a command prompt from the Start menu or by typing ‘cmd’ (without quotes) in the ‘Start->Run…’ window as follows:
   

   Figure 1. Starting a command prompt window

2. Use the applicable procedure depending on whether you are transferring a TEAMS-Designer or a TEAMATE license.
   1. For TEAMS-Designer change the directory in the command window to TEAMS-Designer installation program folder referred to as “%TEAMS_HOME%\program” in the following command, and run deactivation commands as follows:
      1. cd %TEAMS_HOME%\program
      2. teams.exe /deactivate
   2. For TEAMATE change the directory in the command window to TEAMATE installation bin folder referred to as “%RDS_HOME%\bin” in the following command and run deactivation commands as follows:
      1. cd %RDS_HOME%\bin
      2. teamate.exe /deactivate
3. Press ‘Yes’ in the confirmation dialog to de-activate, otherwise press “No” to cancel the de-activation process.
   

   Figure 2. TEAMS-Designer de-activation

   

   Figure 3. TEAMATE de-activation

    

4. The following pop-up message appears which indicates the de-activation process succeeded.
   

   Figure 4. Click on “OK” to finish

You have successfully freed a license that may now be activated on another computer.