What is “Root Cause Analysis”?

Root Cause Analysis is a problem solving strategy that attempts to identify the fundamental or root cause of a problem. This is in contrast to other strategies that look to eliminate a problem’s symptoms, not its true cause. The latter is like resetting the check engine light in your car, sooner or later the problem reappears and another service call is required. TEAMS strength is that it defines the steps and assets needed to find and resolve the route cause.